Emergency number in spain: Emergency numbers and helplines in Spain

Emergency numbers and helplines in Spain

Last update on 14/03/2023

Written by Stephen Maunder

This must-have list of emergency numbers in Spain will help you in a variety of emergencies, alongside a list of important Spanish helplines.

If you are moving to Spain, it is important to get to grips with what you will need to do if you encounter an emergency, especially if you don’t speak Spanish. This guide to handling emergencies in Spain provides information on which emergency number to call.

It includes the following information:

  • Emergency services in Spain
  • Fire services in Spain
  • Police in Spain
  • Healthcare and accidents in Spain
  • Mental health services in Spain
  • Drug and alcohol services in Spain
  • Children, family, and youth services in Spain
  • Crime-related services in Spain
  • Utility and telecommunications services in Spain
  • Road and traffic emergencies in Spain
  • LGBTQ+ services in Spain
  • Homelessness services in Spain
  • Animal services in Spain
  • Embassies and services for foreign nationals in Spain
  • Lost or stolen property in Spain
  • European-wide emergency numbers in Spain
  • What to do in an emergency in Spain
  • Other useful phone numbers in Spain
  • Emergency terms and phrases in Spain
  • Useful resources
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Emergency services in Spain

Spain has three emergency services: the police (policía), the fire brigade (cuerpo de bomberos), and the ambulance service (ambulancía).

You can contact the emergency services in Spain by calling the pan-European emergency number (112) from any telephone. When you call 112, the operator diverts you to the relevant emergency service. The individual emergency services are also available at the following numbers:

  • Ambulance: 061
  • Fire brigade: 080
  • National police: 091
  • Local police: 092

Fire services in Spain

Fire brigades in Spain are operated at the community level, with each of the 17 autonomous communities in charge of its own fire service. In addition, Barcelona and Madrid have their own fire brigades.

A group of firefighters in Madrid

You can contact the fire brigade in Spain by calling their emergency number at 112 or 080.

Firefighters in Spain take on a range of roles beyond dealing with fires. They conduct work such as rescues and safety inspections. Firefighters also have a key role in the community, often visiting schools to give presentations on fire safety.

Police in Spain

There are three different types of police in Spain: the National Police (Policía Nacional), Local Police (policía local) and the Civil Guard (Guardia Civil).

  • The National Police has the widest remit, dealing with wider issues such as organized crime, national security, and terrorism.
  • The local (or municipal) police deal with crimes in each local area, such as theft, traffic offenses, and disputes.
  • Finally, the Civil Guard is Spain’s oldest police force. It is run by the military and primarily operates in rural areas and on highways.

The emergency numbers for each police service in Spain are the following:

  • National Police: 091
  • Local police: 092
  • Civil Guard: 062

The Spanish police also runs a special foreign tourist service, which allows foreigners to report crimes such as burglary, theft. Call 902 102 112 between 9:00 and 21:00.

Healthcare and accidents in Spain

If you or someone else needs emergency medical care in Spain, call the emergency number for the medical service at 112 or 061. It’s also possible to visit your local hospital’s accident and emergency department (Urgencias). For general medical inquiries and less urgent issues, you should instead contact your general practitioner, who can refer you to a specialist if necessary.

Some further emergency healthcare contact numbers in Spain are the following:

  • Emergency doctor: 1003
  • Emergency dentist: 961 496 199
  • AIDS/HIV helpline: 902 424 424
  • Health and pharmacy information: 900 161 161. You can also find your local pharmacy online.
  • Elderly helpline: 900 222 223
  • Maritime Sea Rescue: 900 202 202
  • Red Cross: 902 222 292 or online.

You can find out even more in our full guide to healthcare in Spain.

Mental health services in Spain

If you require mental health support in Spain, you can receive care by visiting your doctor or visiting a local health center. Your doctor may refer you to specialist treatment, which generally takes place at a mental health center. Some mental healthcare services are available through the state insurance system, but others (such as psychotherapy) aren’t available.

  • Samaritans in Spain: English-language helpline offering free support – available by calling 900 525 100 or online.
  • Suicide, crisis, and support line (El Teléfono de la Esperanza): call 902 500 002 or go online (Spanish only, however).

Drug and alcohol services in Spain

  • Anti-poison and drugs helpline: 915 620 420
  • Drug addiction support (Fundación de Ayuda contra la Drogadicción): 900 161 515 or online.
  • Alcoholics Anonymous: find English-speaking meetings in your area online.
  • Al-Anon: find English-speaking meetings online.
  • Narcotics Anonymous: call 952 858 522 or go online (Spanish only, however).

Children, family, and youth services in Spain

  • Support for single parents: call 622 795 542 or go online.
  • Report gender violence: call 016 or 900 116 016.
  • Child and teenage abuse: call 900 202 010 or visit ANAR (Spanish only, however).
  • Missing children: 116 000
  • Support for women: 900 580 888
  • Domestic violence and abuse (Mujeres Maltratadas): 900 100 009
  • Mum Abroad: information for English-speaking parents living in Spain available online.

Crime-related services in Spain

  • Crime victim support service: 900 150 909

For even more details on what to do if you’re a victim of crime, check out our guide to crime and the legal system in Spain.

Utility and telecommunications services in Spain

If you suffer a power cut or gas leak in Spain, call your provider as soon as possible. The National Energy Commission (La Comisión Nacional de Energía) provides a list of suppliers as well as their contact details.

If you have a problem with your telephone line, call 1002.

Road and traffic emergencies in Spain

In a road emergency in Spain, call 112 or an emergency number above to contact the police, medical service, or fire brigade as appropriate.

  • Traffic reports: call 011 to find out about current traffic issues or go online.
  • Traffic authorities: call 060 to contact the Spanish traffic authorities. An English-speaking operator is also available between 9:00 and 15:00.

LGBTQ+ services in Spain

  • FELGTB: umbrella group for more than 50 LGBTQ+ organizations in Spain. Find out even more online.
  • LGBT in Spain: website providing list of LGBTQ+ organizations in Spain.
  • Casal Lambda: gay and lesbian association offering information, meetings, and counseling. Find out even more online.
  • Travel Gay: gay and lesbian-friendly travel planner, available online.
  • Lonely Planet: a guide for LGBT travelers in Spain.

Homelessness services in Spain

  • Arrels Foundation (Arrels Fundacio): homelessness organization based in Barcelona. Find out even more online.
  • Angels of the Night (Ángeles Malagueños de la Noche): homelessness charity based in Malaga. Find out even more online.
  • Feantsa: homelessness charity operating across Europe.

Animal services in Spain

  • Emergency vet: 963 744 731
  • Association of Animal Protection in Spain: online list of local associations promoting animal protection in Spain.
  • Adopt a Pet: directory of organizations for pet adoption and animal protection in Spain.
  • PACMA: Animal Party – a Spanish political party that works for animal rights.

Embassies and services for foreign nationals in Spain

Spain is a busy tourist destination with many immigrants, so finding support isn’t difficult. The Spanish Tourism Portal has information for visitors and EmbassyPages also has a list of embassies in Spain.

Some of the more relevant embassies for tourists and foreign residents in Spain include:

  • Colombia: The Embassy of Colombia in Madrid is located at P.º del Gral. Martínez Campos, 48. Their phone number is +34 917 004 770. Colombia also maintains Consulates in Barcelona, Bilbao, Las Palmas de Gran Canaria, Palma de Mallorca, Sevilla, and Valencia.
  • Germany: The Embassy of Germany in Madrid is located at C. de Fortuny, 8. Their phone number is +34 915 579 000. Germany also has Consulates in Alicante, Almería, Barcelona, Bilbao, Lanzarote, Las Palmas de Gran Canaria, Mahón, Málaga, Palma de Mallorca, Puerto de la Cruz, San Sebastián, Santa Cruz de la Palma, Valencia, Vigo, and Zaragoza.
  • Morocco: The Consulate General of Morocco in Madrid is located at C. de Leizarán, 31. Their phone number is +34 912 109 300. Morocco also has an Embassy in Madrid and Consulates in A Coruña, Algeciras, Alicante, Almería, Barcelona, Bilbao, Girona, Las Palmas de Gran Canaria, Málaga, Murcia, Oveido, Palma de Mallorca, Sevilla, Tarragona, and Valencia.
  • Romania: The Embassy of Romania in Madrid is located at Av. de Alfonso XIII, 157. Their phone numbers are +34 913 454 553 and +34 669 362 202 (emergencies only). Romania also maintains Consulates in Albacete, Almería, Barcelona, Bilbao, Castellón de la Plana, Ciudad Real, Las Palmas de Gran Canaria, Murcia, Pamplona, Sevilla, and Zaragoza.
  • United Kingdom: The British Embassy in Madrid is located at P.º de la Castellana, 259D. Their phone number is +34 917 146 300. The UK also has Consulates in Alicante, Barcelona, Ibiza, Las Palmas de Gran Canaria, Santa Cruz de Tenerife, and Sevilla.

Lost or stolen property in Spain

  • Lost property: if you lose a valuable item or are a victim of theft, contact the local police. If you lose an item on a train or at an airport in Spain, contact the transport provider first.
  • Lost and found pets: if you find a pet in Spain, take it to a local vet, who can check if it is identifiable and contact the owner. If you lose a pet in Spain, contact local vets and give your pet’s identification number. You can also contact the Archivo de Identificación del Colegio de Veterinarios at 934 189 294 (902 170 401 outside of office hours). Finally, you can report the animal missing at a local police station.
  • Lost bank cards: contact your bank or call the card provider: American Express (902 375 637), Mastercard (900 971 231), or Visa (900 991 124).

European-wide emergency numbers in Spain

If you have an emergency anywhere in Europe, call 112 to access emergency services. Calls to 112 are free and can be made from any landline, payphone, or mobile phone.

What to do in an emergency in Spain

When you call an emergency number in Spain, you should follow these tips:

  • State your name, telephone number, the location where help is necessary, the situation and if it’s still happening, how many people require help, and whether there are weapons or dangerous substances involved.
  • Don’t forget the code to your parking lot or apartment building.
  • Never hang up until you are invited to do so.
  • If you have existing medical problems or regularly take prescription drugs, make sure you at least know how to say their names in Spanish to the operator.
  • If you have children, cite their ages and how much they weigh (in kilograms) in case you need to call an anti-poison centre or to administer medication.
  • In a situation where you’re dealing with intoxications, make sure to inform them of what was taken and, if possible, give them the rest of what was consumed.

Other useful phone numbers in Spain

  • Citizen information line: call 012 or go online.
  • Ombudsman and complaints: 900 101 025

Emergency terms and phrases in Spain

  • Emergency services: servicios de urgencia
  • I’d like to report a crime: Quiero hacer una denuncia./Quiero denunciar un crimen.
  • I need you to send me an ambulance: Necesito una ambulancia./Necesito que me envíen una ambulancia.
  • My house is burning down: Mi casa está quemandose.
  • I live at…: Vivo en…
  • Help!: socorro
  • Accident: accidente
  • Pharmacy: farmacia
  • Doctor: médico
  • Serious illness: enfermedad grave

Useful resources

  • National police: how to report a crime as a tourist in Spain
  • Spanish government: find your country’s embassy in Spain
  • UK government: advice for UK nationals on living in Spain

Emergency numbers in Spain with useful emergency Spanish phrases and helplines.

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Numbers in Spanish | Days of the We…

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Numbers in Spanish | Days of the Week | Months and Seasons in Spanish

• For all urgent care and emergencies in Spain, such as the need for an ambulance, police attention, or the fire brigade, dial 112.  

• To report an assault or crime to the police, dial 902 102 112.
• For motor vehicle accidents, traffic reports, or weather related emergencies, dial 011.


Emergency Spanish Phrases you may find useful

• Help! (emergency): Socorro
• I need an Ambulance :  Necesito una ambulancia / Necesito que me envíen una ambulancia.
• I live in — Vivo en
• Fire! — ¡Fuego!
• Police– Policia

More Spanish Emergency telephone numbers that you may need while in Spain

• Emergencies: 112
• Health emergencies: 061
• National Police: 091
• Local Police: 092  

British Consular Emergency Service /Embassy for Spain

Emergency queries – Usually the office returns your call within one hour  91 524 97 00

British Embassy Madrid- General enquiries  91 700 82 00, 91 319 0200 , +34 917 146 300

If you need urgent help, for example, you’ve been arrested, attacked or someone has died, call +34 91 714 6300

What to do If you have lost or need an emergency passport or travel document for Spain

in Spain and you have lost your passport or your passport has been stolen, you may wonder how to get a new or replacement passport in time to travel. Fortunately, you can apply for an emergency travel document .  This applies if your passport is damaged or has expired.

Police in Spain /  Spanish Police number

The Local Police (policía local), the National Police (Policía Nacional),  and the Civil Guard (Guardia Civil) make up the three different types of police forces in Spain. The National Police has the widest range of responsibilities, as they look after national security, organised crime, and terrorism. The local or municipal police are likely the first police that you will see. They are recruited by the local town hall or Ayuntamiento. The local police deal with crimes in each local area, including traffic offences, theft and disputes. Finally, the guardia civil is Spain’s oldest police force. It is run by the military and primarily operates in rural areas and on the autovia or motorway. But its not uncommon to see the guardia civil waiting on local roads that join the motorway.

Spanish Emergency numbers & useful information for Alicante and Murcia 

112 is the nationwide free emergency telephone number in Spain for all emergencies in the country. Emergency operators speak English and Spanish. Even though the 112 emergency service accessible nationwide, there are central offices that are cared for by each Spanish local region.

• Alicante Airport, Adrress: L’Altet, Alicante, Spain +34 913 21 10 00

• Región de Murcia International Airport  Address: Avda. de España 101. 30154 Valladolises y Lo Jurado (Murcia) Telephone: +34 913 21 10 00

Malaga Spain – important telephone numbers

• Malaga  International Airport:
+34 952 04 84 84

• Cruise Terminal Malaga:
+34 952 12 50 26

•María Zambrano Train Station Malaga:
+34 902 32 03 20
• Central Bus Station Malaga:
+34 952 35 00 61
• SATE (Foreign Tourist Attention
Service) +34 902 99 98 18 , +34951 92 61 61112 telephone emergency number Spain / 112 emergencias españa urgencias

Remember that it doesn’t matter if you are on vacation in Madrid, Benidorm, Malaga, or somewhere in the Canaries; the Spanish emergency telephone number 112 is a universal European emergency number. All three emergency services: the fire brigade (bomberos), police (policía), and the ambulance service (ambulancía) can all be reached urgently. Please familiarise yourself with the few basic Spanish words above to report health incidents, fires or crime. Please note that even salvage and rescue or any serious security issues can also be reported via this number.

Emergency phone numbers in Spain

Those in the know are armed!

And is able to maintain calmness, clarity and precision in actions in difficult, extreme life situations.

And as a result – saved life, warning of danger and tragedy.

As folk wisdom says: “God protects the safe!”.

Therefore, when embarking on a world of exciting travels and adventures in Spain,
should know the emergency numbers.

the only number throughout Europe
is the emergency number 112 .

Those who are aware are armed! Or It is better to write down

091 – the number of the National Police ( Policia Nacional )

092 – the number of the local municipal police ( Policia Local, Policia Civil ). Willingness to help, protect everyone is an indispensable and unquestioning condition in the work of the police

061 – ambulance number ( Ambulancia )

062 – telephone number you call in case of an accident outside the city limits. When everything went without casualties, and in a difficult situation all issues were resolved on the basis of the mutual consent of the drivers of the vehicles, then you will get by by filling out and signing the act received when applying for car insurance

085 – you will call this number when fire

003 – Inquiry service in Spain

093 – Accurate time service number

098 – Inquiry service where you can get information about the movement and schedule of buses, addresses of duty pharmacies, etc.

22-22-22 – number of the Red Cross organization in Spain ( Сruz rojo )

+34 (915) 567-112 ; +34 ( 902) 012-141 – phone numbers of the Spanish Hotel Confederation

For citizens of the Russian Federation help, advice, protection, or God forbid(!)

-22-64 ; 411-08-07 .

Emergency telephone number in case of emergency (when there is a real threat to their (or other Russian citizen’s) health, safety and life) at the Consular Section of the Embassy of the Russian Federation: +34 (915) 637-192; +34 (670) 848-773

Consulate General of the Russian Federation in Barcelona: +34 (932) 805-432 ; +34 (932) 800-220

Emergency telephone number in case of emergency at the Consulate General
of the Russian Federation in Barcelona: +34 (609) 306-346 ; +34 (647) 574-539

Consul on duty in Barcelona: +34 (608) 445-204

We wish you unforgettable, but safe, healthy and bright travels! Sunny Spain invites you!

emergency numbers • EmergencyNumbers.ru

emergency services

Single call number for emergency in-vehicle services

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    112 – Emergency operational service

Main emergency numbers

  • 091 – Police
  • 061 – Ambulance
  • 080 – Fire Department

Embassies and Consulates in Spain


Availability of a visa-free regime for citizens of the Russian Federation – no

Russian Embassy in Spain (Madrid)

  • Address:
  • calle Velazquez 155,
    Madrid, Spain
  • Phone:
  • +34 (91) 562-2264
  • +34 (91) 411-0807
  • +34 (91) 562-9712
  • E-mail:
  • embrues@infonegocio. com
  • spain.mid.ru/ru_RU/web/spain_ru

Consular Section of the Embassy

  • Address:
  • calle Joaquín Costa 33,
    Madrid, Spain
  • Phone:
  • +34 (91) 411-2957
  • +34 (91) 562-7830
  • E-mail:
  • consmd@arrakis. es
  • Reception hours:
  • Monday to Friday – from 10:00 to 14:00

  • Emergency telephone number:
  • +34 (91) 563-7192
  • +34 (670) 848-773

Consulate General of Russia in Barcelona


  • Address:
  • av. Pearson 34
    Barcelona, ​​Spain
  • Phone:
  • +34 (93) 280-5432
  • +34 (93) 280-0220
  • +34 (93) 562-280-5541
  • E-mail:
  • barcelona.